Make a claim

Policies issued on or after 1^st October 2023 underwritten by Zurich:

If you require the Emergency & Medical Services, please contact Zurich Assist on +44 (0)203543 4704.

For all other claims please call Reactive Claims on 01420 259058 or register a claim online by www.reactiveclaims.com.

Submitting a claim online is the quickest way to have your claim processed.

Policies issued on or after 1^st March 2023 and to 30^th September 2023 underwritten by Euroins AD:

If you require the Emergency & Medical Services, please contact the assistance company operated by Global Response on +44 (0)331 630 4697 or email: [email protected].

For all other claims please call Reactive Claims on 0331 630 4698 or register a claim online by clicking here: www.reactiveclaims.com.

Alternatively, you can email: [email protected].

Submitting a claim online is the quickest way to have your claim processed.

The notification must be made within 31 days or as soon as possible thereafter following a bodily Injury, illness, disease, incident, event, redundancy or the discovery of any loss, theft or damage which may give rise to a claim under this policy.

When contacting the claims department, please have the following information to hand:

Reference: Multitrip.com UK

• Policy number
• Date insurance purchased
• Resort and country visited
• Value of claim
• Brief circumstances
• Travel dates
• Incident date

Failure to have the above information to hand may result in your claim being delayed.

Policies issued prior to 1^st March 2023 underwritten by Zurich:

If you require the Emergency & Medical Services, please contact the assistance company operated by Zurich Assist on +44 (0)203467 4126.

For all other claims please call CSA Travel Claims on 01702 842928 or register a claim online by clicking www.submitaclaim.co.uk/blue.

Alternatively, you can email: [email protected].

Submitting a claim online is the quickest way to have your claim processed.