If you have a complaint about the sale or administration of your policy, or our website, please complete our complaint form. Alternatively, if you would prefer you can email us at:
customercomplaints@covermore.com, or call us on: 0333 355 6181.

We will do our best to resolve your complaint within 8 weeks of receipt of your initial complaint. If we are unable to resolve your complaint you may refer the matter with the Financial Ombudsman Service (https://www.financial-ombudsman.org.uk). For further information regarding our complaints procedure, please refer to the Customer Complaints Procedure (PDF).